Seit dem 9. Januar 2016 gilt die Verordnung (EU) Nr. 524/2013 über die Online-Beilegung verbraucherrechtlicher Streitigkeiten (kurz: ODR-Verordnung).Hiermit kommen wir der Verpflichtung nach,die entsprechende Plattform zu nennen, auf der eine Online-Streitschlichtung möglich gemacht werden kann.

Right to withdrawal



You have the right to cancel the order within 14 days,without a reason.The period of time to withdrawal starts from the date you or another from you appointed person received the products.Preorders can be canceled within 14 days,after ordering.Afterwards a preorder can not be canceld.

In order to claim your withdrawal,you have to contact (Baby Roo UG (haftungsbeschränkt), Romikastr.60, 54317 Gusterath, (0049) (0)6588-8159912, per e-mail or letter and inform as before the period of withdrawal is finished.



Consequences of the withdrawal



If you withdrawal the contact we have to transfer you all the payments we received,exept the postal fee if we already have sent your order.The payment you will receive within 14 days after the withdrawal.We can refuse the payment until the product is sent back to us.

You have to sent the product back within 14 days after informing us about the withdrawal.You are paying for the postal fee if you sent back a product.

You just have to pay a loss of value if the product is not new after returning to us.


(1) Our products underlie a strict quality check.If one of our products is not faultless,please contact us via e-mail,phone or letter.

(2) In addition to the legal guarantee,we give you a 6 months guarantee from the date of buying the product.We will deside if we repair a product or if we will exchange it.

(3) If a products is exchanged or repaired it does not start a new guarantee.You have to inform as of a fault immidiatly,within the time of the guarantee.

(4) The carriers are handmade,uneven sewing,small clubs on the fabric or marks of sewing chalk are nor reason for a fault.

(5) Carriers which are changed afterwards,e.g. if you are adding stoppers to the bar or add bottoms,allotted the guarantee on the whole product.

After our old website was hacked,I was not able to translate all the terms of condition yet.Please contact me under for any question.