Privacy Policy, according to the GDPR

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (DSGVO) as well as this privacy policy.

The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place, as far as possible, always on voluntary basis. These data will not be disclosed to third parties without your explicit consent.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Privacy Policy for the use of Facebook plug-ins (Like-Button)

On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, see the Facebook Privacy Policy at http://www.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Newsletter with MailChimp

The newsletter will be sent via "MailChimp", a newsletters distribution platform owned by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA.

The e-mail addresses of our Newsletter recipients, as well as their other information described in these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the shipping and the presentation of the newsletter or for economic purposes, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.

Youtube videos

Privacy Policy for Using YouTube Plugins.
This website contains plugins from YouTube, belonging to Google Inc., located in San Bruno, California, USA. Once you click on YouTube videos through our plugins, we'll connect to YouTube's servers. The Youtube server will be informed, which page of our website you visited. If you are also logged into your YouTube account, you would allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this if you log out of your account beforehand. For more information about YouTube's collection and use of your information, please read the privacy policy at www.youtube.com.

Instagram plugin

This website contains plugins for Instagram, owned by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages do not receive knowledge of the content of the transmitted data and their use by Instagram.
For more information, see the Instagram Privacy Policy: http://instagram.com/about/legal/privacy/.

 

Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.


Google AdWords

This website uses Google AdWords and Google AdWords conversion tracking. The conversion tracking cookie (valid for 90 days) is set when a user clicks on a Google-served ad. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives its own cookie. Cookies can not be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.

For more information about Google's privacy policy, visit the following Internet address: http://www.google.com/policies/privacy

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en
It should be noted that this website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses are processed only shortened, in order to exclude a direct Personenbeziehbarkeit.

 

Shipping with DHL


The orders are sent by DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn). We will forward your e-mail address to DHL prior to delivery of the goods for the purpose of coordinating a delivery date or notification of the shipping status, unless you have expressly refused to do so.

If you contradict this, we will only forward the name of the recipient and the delivery address to DHL. In this case, it is not possible to agree the delivery date with DHL beforehand or to transmit the status information of the consignment delivery.

Payment with Paypal

When paying with PayPal, we will transfer your payment details to Paypal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.

 
For further data protection information, please refer to the privacy policy of PayPal: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
 
reCAPTCHA

To protect your requests via the internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, mechanical processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google. For more information about Google's privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

 

Data storage through your information

During an order and by e-mail contact personal data can be collected and stored by us. Which includes:
- Information about the order form (name, address, telephone number, e-mail address, payment details)
- Information in the contact form (name, e-mail address)

We only use this information to process your order or to respond to your request.

Payment Service

Through our shop, you have the opportunity to trigger order transactions. As far as this is necessary for the fulfillment of the contract, data are also handed over to our payment service providers or to the bank responsible for the payment processing. The scope of the data is limited to the minimum required for the purpose of contract execution.

When paying by credit card, Stripe will process payment from Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland. For more information on Stripe privacy, visit https://stripe.com/en

Consumer arbitration:

Since 9 January 2016, Regulation (EU) No 524/2013 on the online settlement of consumer disputes (ODR Regulation) has been in force. We hereby fulfill the obligation to name the appropriate platform on which an online Arbitration can be made possible.http: //ec.europa.eu/consumers/odr

Cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. If you order in advance, the order can be canceled within 14 days of order. Should If you do not object within this period, a pre-order can no longer be canceled.
To exercise your right of withdrawal, you must (Baby Roo UG (haftungsbeschränkt), Romikastr.60,54317 Gusterath (0049) (0) 6588-8159912, babyroo@gmx.de) by means of a clear statement (eg a letter sent by post , Fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory. To ensure the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

 


Consequences of the cancellation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, excluding delivery costs, if the goods have already been shipped, and at the latest within fourteen days from the date on which notice of your cancellation of this contract received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to us without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.

 

Warranty:

(1) Our products are subject to strict quality control. If the goods you receive are not perfect, please contact us by e-mail or telephone.
(2) In addition to the statutory warranty, we give you a warranty of 6 months from the date of purchase.

During the warranty period, the products will be repaired or replaced at our discretion. Replaced products become our property.
(3) The warranty does not extend the warranty period or initiate a new warranty.
Warranty claims must be asserted immediately after becoming aware of the defect within the warranty period.
(4) The straps are made by hand. Uneven seams, small weaving knots in the fabrics or sewing marks are not a defect in the product.
(5) For wraps that have subsequently been modified, e.g. have been treated by cord stopper on the bridge, push buttons on the headrest or improperly, the warranty is void.

 

Terms of Service
As of: 18.06.2014

§ 1 Scope
The following General Terms and Conditions apply to all contracts concluded with Baby Roo UG (limited liability) for the purchase and delivery of goods via the webshop at the Internet address http://www.baby-roo.de as well as all contracts concluded via telecommunication means ( E-Mail, fax, telephone or letter) with the Baby Roo UG (haftungsbeschränkt) come about.

§ 2 prices and shipping costs

The prices indicated in the webshop include VAT.
For every order up to 3 kg, a shipping fee of € 5.00 will apply for deliveries within Germany. For deliveries to other EU countries, there is a shipping fee of € 8.00 per delivery up to 3 kg. The shipping fees for deliveries to non-EU countries are available on request via our contact details stated in § 11.

The shipping costs for the order depend on your place of residence. If, in exceptional cases, we do not offer shipping to your place of residence by default, you are welcome to contact us as shown in § 11.

§ 3 Order process and contract conclusion

Only adults and legal entities can order.
After your order you will receive an order confirmation. This is not yet the acceptance of the contract by us. The acceptance of the contract by us takes place through a separate e-mail.

The order is made by selecting the desired goods, the delivery address, the selection of your payment and shipping options by clicking on the button "order to pay". You will receive a confirmation of your order by e-mail.


§ 4 delivery service
It may happen that an item is temporarily unavailable. The individual delivery times for the item details are always approximate values. Due to uncertainties in international delivery traffic, in particular customs clearance, individual delivery dates may possibly be exceeded. If this is the case, we will inform you electronically about the delay and the reason for the delay.

§ 5 Non-deliverable items
If we do not accept an order because, exceptionally, an item you have ordered is no longer available, we will inform you immediately. Any payments made will be refunded in this case.

§ 6 Not accepted and not collected packages
We reserve the right to charge you the cost of the return for unacknowledged and unclaimed packages. We are not entitled to such a right if you can prove to us that we have incurred no or only lower costs. Likewise, you have to pay any costs for not accepted or not collected packages, if you have up to the time of delivery of the goods to you or delivery of the goods to the specific package you have declared the cancellation of your contract with us. Relevant time is the sending of the cancellation.

§ 7 Statutory limitation of performance
If you act as a consumer you are in case of defects of the purchased item statutory malfeasance right to.

§ 8 Retention of title
Until full payment, the goods remain our property.

§ 9 Payment options
The following payment options are available:
bank transfer
paypal

The use of the payment options involves the following costs:
Bank Transfer: none
Paypal: none

§ 10 assignment
We reserve the right to assign or pledge our due purchase price claims incurred in connection with the delivery of goods to third parties.

§ 11 Our contact details / complaints office
Baby Roo UG (limited liability)
Romikastr.60
54317 Gusterath
Germany
(0049) (0) 6588-8159912 (additional costs over the usual telephone charges do not apply)

kontakt@baby-roo.de

Opening hours: weekdays from 08:00 to 16:00.

Complaints and queries can be addressed to us by mail, e-mail or during normal opening hours.

§ 12 Right of Withdrawal
Insofar as you act as a consumer and purchase a custom-made custom-made item, you have no right of revocation.
Insofar as you act as a consumer and purchase a product that we normally carry in our assortment, you are entitled to the statutory right of withdrawal according to the following stipulations:


Cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must (Baby Roo UG (haftungsbeschränkt), Romikastr.60, 54317 Gusterath, (0049) (0) 6588-8159912, contact @ baby-roo.de) by means of a clear statement (eg one with the Mail, fax or e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form, which is not required. [You can electronically fill out and submit the sample revocation form or any other unequivocal statement on our website baby-roo.de. If you make use of this option, we will immediately send you (eg by e-mail) a confirmation of the receipt of such a revocation.] To comply with the revocation period, it is sufficient for you to receive the notification of the exercise of the revocation right before expiry of the revocation period Cancellation deadline.
Consequences of the cancellation
If you withdraw from this contract, we shall reimburse you for all payments received from us, excluding delivery charges, immediately and no later than fourteen days from the date on which we receive notice of your cancellation of this agreement. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to us without delay and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.
§ 13 costs of cancellation
If you declare the cancellation, you bear the cost of the return.
§ 14 Applicable law

For all disputes arising out of or on the basis of this agreement, German law applies, excluding the UN Sales Convention. This choice of law applies only to the extent that it does not remove any mandatory consumer protection laws of the state in which the consumer has his habitual residence at the time of his appointment.

Model withdrawal form

If you are entitled to a right of withdrawal, you can also exercise this by completing the following model withdrawal form and sending it to us.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)

At
(Baby Roo UG (limited liability)
Romikastr.60
54317 Gusterath
(0049) (0) 6588-8159912
kontakt@baby-roo.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
___________________________________________________________________
___________________________________________________________________

Ordered on (*) / received on (*)
___________________________________________________________________

Name of the consumer (s)
___________________________________________________________________

Address of the consumer (s)
___________________________________________________________________

Signature of the consumer (s) (only when notified on paper)
___________________________________________________________________

date
___________________________________________________________________

(*) Delete as appropriate.


If you declare the cancellation, you bear the cost of the return.


For entrepreneurs, the following additional terms and conditions apply to all business relationships:

§ 15 General
(1) Differing conditions of the buyer, which the seller does not expressly recognize, are non-binding, even if the seller does not expressly object to them.
(2) The inclusion and interpretation of these general terms and conditions as well as the conclusion and interpretation of the legal transactions with the buyer are governed solely by the law of the Federal Republic of Germany. The application of the uniform law on the conclusion of international sales contracts for movable property, the uniform law on the international sale of movable property of the UN Sales Convention is excluded.
(3) The invalidity of individual provisions of this contract or its components shall not affect the validity of the remaining provisions. The contracting parties are bound, within reasonable limits and in good faith, to replace an ineffective provision by an effective provision which is in line with their commercial success, provided that this does not bring about a material change in the content of the contract; the same applies if a situation requiring regulation is not expressly regulated.
(4) Place of performance for all obligations arising directly or indirectly from this contractual relationship, including the obligation to pay, shall be the registered office of the seller.
(5) Jurisdiction is the place of jurisdiction for the registered office of the seller, as far as the buyer is a merchant, legal entity under public law or public law special fund. The seller is also entitled to sue in a court having jurisdiction over the registered office or branch of the buyer.

§ 16 Services and delivery time

(1) The buyer has the choice between the given design patterns. An individual adjustment of the goods for commercial buyers is possible only after explicit consultation with the seller.
(2) The date of delivery shall be deemed to be reasonable and shall be reasonably extended in the event of industrial disputes, in particular strikes and lockouts, and in the event of unforeseen obstacles beyond the control of the seller, e.g. Delivery delay of a sub-supplier, traffic and operational disturbances, material or energy shortage etc. Also caused by the buyer changes of the delivered goods lead to a reasonable extension of the delivery time.
(3) Partial deliveries are permitted.

§ 17 Extended retention of title

(1) The seller reserves ownership of the delivered goods until full payment. The retention of title also applies until all, including future and conditional claims arising from the business relationship between buyer and seller have been fulfilled.
(2) The buyer is not authorized to transfer or pledge the goods, but is entitled to the further sale of the reserved goods in the orderly course of business. He hereby assigns to the seller the claims arising from his business partners.
(3) If the goods are processed or processed by the buyer, the retention of title extends to the entire new thing. The buyer acquires co-ownership at the fraction corresponding to the ratio of the value of his goods to that of the goods delivered by the seller.
(4) If the value of all existing securities for the seller exceeds the existing claims by more than 10%, the seller shall, at the request of the buyer, release securities at the option of the seller.
(5) The seller is entitled to assert the retention of title rights without withdrawing from the contract.

§ 18 offsetting and restraint

Offsetting and retention are excluded, unless the set-off claim is undisputed or legally binding.

§ 19 default interest

If the buyer is culpably in arrears with his payment period, default interest in the amount of 8% above the current base interest rate is demanded.

 

§ 20 claims for defects

(1) If the purchase is a commercial transaction for both parties, the buyer must examine the goods immediately upon receipt, insofar as this is possible in the ordinary course of business, and, if a defect shows, notify the seller without delay. If the buyer fails to do so, the goods shall be deemed to have been approved unless it is a defect that was not apparent during the inspection. Incidentally, §§ 377 ff. HGB apply.
(2) The claims for defects are limited to subsequent performance. In case of failure of the supplementary performance, the buyer has the right, at his option, to demand a reduction of the remuneration or cancellation of the contract.
(3) Further claims of the buyer, insofar as these do not result from a guarantee assumption, are excluded. This does not apply in case of intent, gross negligence or violation of essential contractual obligations of the seller.
(4) The claims for defects expire one year after delivery of the purchased item.

§ 21 Liability

Damage claims by the buyer are excluded. This does not apply in the case of intent, gross negligence, violation of essential contractual obligations of the seller or assumption of guarantee and not in case of injury to life, limb or health, which are based on an intentional or negligent breach of duty by a legal representative or vicarious agent of the seller.

§ 22 Intellectual property / property rights

The seller reserves all rights of intellectual property and other intangible property rights such as design protection, design protection or trademark protection of the goods sold. A transfer or grant of such rights requires the express written consent of the seller.